When a conflict is happening neither side will feel that they are in the wrong
Even if one knows they are in the wrong they generally will defend their actions
It isn’t until both parties take full 100% (each) responsibility for what is going on and admitting that the other person is right that there can be a resolution
This is no easy feat to accomplish
It is the sole reason that wars break out, fights happen, arguments kick on for hours and why people hold grudges
Until you both see through each other eyes, no one wins the battle
Consider this next time someone doesn’t see eye to eye with you, they probably just want to be heard.